GWM Haval Ownership

At Kedron GWM, we’re proud to be a customer-centred business. We believe the moment we hand you the keys is just the beginning of our customer experience. That’s why, from our comprehensive warranties to roadside assistance, we always go the extra mile to ensure GWM owners receive the assistance they need.

Kedron GWM

ROADSIDE ASSISTANCE

All new GWM HAVAL vehicles are eligible for 24/7 nationwide 5-Year Roadside Assistance.

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Kedron GWM

WARRANTY

Discover how the GWM New Car Warranty supports customers throughout the ownership of their vehicles.

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Kedron GWM

SERVICE

Well-serviced vehicles perform better for longer. Learn more about how you can protect and maintain your vehicle.

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FAQS

General

HOW DO I FIND YOUR DEALERSHIP?

Please contact us.

DOES HAVAL HAVE A CORPORATE FLEET PROGRAM?

Yes HAVAL has a Corporate Fleet program. For further information contact us.

OWNERSHIP

I HAVE LOST MY OWNER’S MANUAL. HOW DO I REPLACE IT?

You will need to visit us to purchase a replacement Owner’s Manual. To locate your nearest GWM Haval dealership please visit the ‘Find a Dealer’ page.

HOW DO I LET HAVAL KNOW ABOUT A CHANGE IN MY PERSONAL DETAILS??

If your personal details change, please contact our Customer Care team at This email address is being protected from spambots. You need JavaScript enabled to view it..

I HAVE A TECHNICAL QUERY - WHOM SHOULD I REFER THIS TO?

All technical queries should be directed to your local GWM Haval dealership and they will be able to assist you.

WHERE CAN I PURCHASE ACCESSORIES FOR MY VEHICLE?

All genuine GWM Haval accessories can be purchased at your local GWM Haval Dealership.

I WOULD LIKE TO DISCONNECT AN AIRBAG IN MY VEHICLE. CAN THIS BE DONE?

As part of GWM Haval policy we do not facilitate or recommend the disconnection of airbags where these are part of the initial specification of the vehicle.

WHAT IS A VIN AND HOW DO I LOCATE IT?

Each vehicle has a unique serial number which is used by the automotive industry to identify individual vehicles. This is known as an International Standards Organisation Vehicle Identification Number (ISOVIN or VIN). The VIN consists of a structured combination of 17 characters and is located on the bottom corner of the windscreen on the passenger’s side.

Uses:

  • A VIN stays with the vehicle for its entire life and is often used by service departments to identify the vehicle and service parts.
  • Its needed if there are warranty claims.
  • It helps when parts are ordered.
  • Some Insurance companies may also refer to VINs as a means of identifying a vehicle.
  • Other organisations including Insurance companies may also refer to VINs as a means of identifying a vehicle.

Servicing

WHAT IS THE SERVICE SCHEDULE FOR THE HAVAL H6?

Please refer to the Haval H6 service schedule.

H6 Service Schedule

WHAT IS THE SERVICE SCHEDULE FOR THE HAVAL JOLION?

Please refer to the Haval Jolion service schedule.

Jolion Service Schedule

WHAT IS THE SERVICE SCHEDULE FOR THE GWM UTE CANNON?

Please refer to the GWM Ute Cannon service schedule.

UTE Cannon Service Schedule